not your keys, not your crypto

Discover our hardware wallets.

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Our journey to become the gateway to all your crypto services

The current crypto ecosystem is as dynamic as fragmented. It is strewn with apps, exchanges, wallets. Finding your way is often complex, confusing and time consuming.

To solve this dispersion, we have partnered with the leading and trusted hardware wallet producers globally to bring you the best products to manage and self-custody your digital assets. This key step was important to make these devices cost-effective and affordable to all you end users without sacrificing the originality and security. No middleman, just like the blockchain.

hardware wallet

Due to the increasing number of state-of-the-art hardware wallets, we decided to display it all up here with (hopefully) sufficient information so you may decide on the best wallet for your utility. Along the way, we aim to empower crypto-fans with the essentials to navigate the crypto-space in a safe and secure way.

Frequently asked questions (FAQ)

1. Authenticity Guaranteed 
Cryptobilis (Fetch Malaysia Sdn Bhd) is the Authorized Reseller for Ledger, Trezor, SafePal and Shift Cryptosecurity. All our products are shipped directly from the manufacturers which are 0% tampered and 100% Genuine. 

2. One to One Replacement Warranty 
We will replace your devices at no cost to you if you find your device(s) malfunctioning, damaged, or defective for a period of 3 months from your date of purchase. Of course, you may opt-in for an extended 1-1 replacement warranty too! 

3. Shop Today, Ships Tomorrow
We strive to deliver your device to you as soon as possible. All orders are shipped the very next business day from our warehouse. We accept Cryptocurrencies, Credit/Debit Cards, E-Wallets, and Bank Transfers.

4. The Best Prices
We narrow our margins to offer you the best value for your money. We also keep our prices low in order to make security more affordable to you.

5. High Service Level
To date have sold over 2500 units and assisted over 1000 of our customers in keeping their assets safe thru all our hardware wallet products. Our customer service team ensures none of our customers are left in the dark before and after purchasing their device(s)

When you own cryptocurrencies, what you really own is a private key. Your coins are associated with a set of “public/private key”. – Your coins do not physically exist on any device — not even your hardware wallet. – Hardware wallets store and safekeep your private keys. The main principle behind hardware wallets is to provide full isolation between the private keys and your easy-to-hack computer or smartphone. Hardware wallets offers the best level of protection: your key remains protected in a certified secure chip

We understand that this can be confusing as there are many factors (features, price, functionality, connectivity, etc.) to consider when purchasing your first hardware wallet. If you own research still leaves you confused, you may talk to us via WhatsApp, +60162648262 and we may be able to assist you in choosing the best one for your needs.

Yes, they are!! Being official resellers, all devices that we carry are procured and received directly from the manufactures. No intermediaries & no third-party involved.


Rest assured, all our devices and accessories are untampered and sent to you as we receive it.

We have you covered; however, you can further protect yourself by installing the new firmware and setting up as a new device on your first setup. You may further check if your device is genuine after purchase by connecting your device directly to the manufacturers page or app.

Yes, we are the authorized resellers of LedgerTrezorBitBox and SafePal. You may verify us by checking on their respective reseller’s page. 

Yes, we offer two(2) types of warranty. One is a warranty offered by our manufacturer. This can range between 1-2 years depending on the device (you can check this on the respective device page). The second is a 1-1 Replacement Warranty offered by CryptoBilis. You can read more about our warranties here. 

If you find your device faulty or malfunctioning during the warranty period, we will first suggest you some troubleshooting option, if your device is still unable to be restored, Cryptobilis will replace the device to a new device locally with no extra charge. However, you will be required to ship the items back to us for a replacement. You may read our complete replacement terms and instructions here.

You may follow instructions and information by the respective manufacturers listed here :

We generally ship out all purchases on the same/next business day via our delivery partner Ninjavan. You will receive an email with your tracking number on the next business day.


If you did not receive your tracking number, you may contact us via WhatsApp : +60162648262 or email us at

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Our Partners

ledger nano

CryptoBilis is the Malaysia official reseller for Ledger, Trezor, Coolwallet, Ellipal, SafePal and BitBox hardware wallet.

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